Frequently Asked Questions

Find answers to your commonly asked questions

No! We come to you!

We accept Credit/Debit Cards, Zelle, Venmo, and Cash!

On Luxella's behalf, our team will remove all surface level scratches that may appear on your vehicle no matter the location, excluding any glass! This service is complimentary.

No! We detail all different types of makes and models!

Yes, absolutely we are! We can detail anything customized on your vehicle, or factory made!

Absolutely! Please be sure that there is an open location for both, our vehicle, and your vehicle!

We will offer memberships shortly, coming soon!

Yes! Please view the "Our Packages" section, and click "Learn More" under the service you are curious about!

No, we do not require any security deposit!

Yes! We are both insured and bonded.

Cancellation Policy: A full refund will be issued if notified 48 hours prior to your reservation time. Anything past this 48 hour mark will result in only a 50% refund.